Terms and Conditions

Oullined below are the terms and conditions of sale and returm of any goods ordered, sold, or displayed on our website. When you choose to purchase goods from the costume warehouse you agree to be bound by our terms and conditions, of sale, payment, delivery, or return of any goods on sale. Goods, descriptions, images, and the content of this website may be altered at any stage without warning. All goods displayed on our website are in stock, we do not sell goods that are not in stock, every effort will be made to fulfill orders, on a first come first served basis. You will be notified of any shortage in quantities to fulfill any orders at the checkout, we reserve the right to amend orders due to errors in stock quantity, however we will endevour to notify customers of any such changes, and offer a subsitute, a credit note, or a refund. During busy periods contact  may not always be possible, in this case all other goods ordered will be dispatched. and the matter will be dealt with at a later stage. All our prices are inclusive of vat at the current rate. All orders are subject to the cost of delivery at our current rate. We reserve the right to alter any errors in pricing, description, images, content, of goods on sale, at any time. All goods described on this website are for general information purposes only, They do not form part of any contract. Contents and colours of goods may be altered without prior notice. Orders once dispatched cannot be changed or retrieved. Orders will not be dispatched until payment in full is received. A contact number for the person receiving the goods is vital, and should be included with your details. All goods must be signed for. No signature, No Goods. Please give delivery address where a person will be present, in order to assure prompt delivery. Delivery in Ireland is by courier, all other countries delivery is by registered postal delivery. For your peace of mind we suggest you order your goods with ample time to spare, make allowances for unforseen delays.  You should factor this in to the timing of your order. We only use the best couriers, (Ireland) with the best reputation for delivery on time, However we cannot be held liable for delays for any reason, to any country, once your goods have been dispatched from our premises. In the unusual event of a fault in a product due to manufacture or defect in production, you can return goods to us at our premises, ( see contact details ), Your intention to return an item to us must be received by email, or post. No Later than 14 days from date you received the goods. Stating the reason for the return of the item in question. Under no circumstances will we refund on garments  that have been worn, smell of perfume, smoke, or any other odour, stained in any way, eg, make-up, false tan, drinks, etc. or damages due to any other reason other than production defects. All items must be retained in the original package, no exceptions, they must have all relevant tags and labels still attached, and contain every item included in the description of the goods on the package, and in our description of the goods in question. Cost of shipping back to us is to be the responsability of the customer. In the interest of hygeine There is no return or refund on  wigs, pants, tights, stockings, false teeth, masks, underwear etc, If you are not satisfied with products purchased on our website, for reasons other than those outlined above, we are happy to offer you a refund on your purchase, once they are returned to us within 14 days,( in original condition ) as outlined in the distance selling act. This does not affect your statutory rights.  Payment is accepted in euro only. All major credit cards are accepted, including paypal. Bank drafts, and postal orders may be accepted in certain cases. All cheques, drafts, postal orders, etc must be cleared by our bank before goods can be dispatched, no exceptions. We only use the most secure, tried and trusted, payment facility with Sagepay. For your peace of mind we do not hold any personal financial detailsof any customers on file anywhere. We reserve the right to alter the contents of our terms and conditions, and the contents, images, details on our webpages at any time without prior notice.

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